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Courses

The objective of this training course is to transfer knowledge and empower participants with the essential elements of performance indicators and performance management, enabling them to achieve effective organizational and institutional performance. The course also provides a solid foundation for fostering a performance‑management culture by developing current and future generations of leaders and managers across sectors and organizations. It further enhances participants’ ability to measure organizational performance effectively, design and activate KPIs, prepare performance reports, and generate value through the effective use of performance indicators across the organization.

Training Modules:

  1. Core requirements for performance measurement
  2. Historical overview of performance measurement
  3. Developing a framework for strategy and performance management
  4. Key terminology related to KPIs and metrics
  5. Understanding, selecting, and documenting performance indicators
  6. Designing KPI documents and templates
  7. How to set appropriate KPI targets
  8. Techniques for collecting and populating actual values and data
  9. Designing performance reports for all organizational levels
  10. Designing effective Balanced Scorecards
  11. Analyzing performance results and identifying gaps
  12. Planning and conducting periodic performance review meetings
  13. Using KPIs to support decisions and actions
  14. Monitoring and improving key performance indicators
  15. Common challenges in performance measurement and KPI management
  16. Using rewards and continuous improvement systems
  17. Leveraging communication and leadership to motivate and enhance performance

Course Bonuses:

  1. “KPI Mega Library: 17,000 / 36,000 KPIs”
  2. “Strategy Planning & Execution from A to Z”
  3. A mobile application containing 36,000 performance indicators
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